Many of our customers have the problem that they need to install the CRM onsite without exposing it directly to internet but they still have the necessity to query the system while they are on the road.
In this scenario also the mobile application can’t help. To avoid this kind of problems we have developed the MailQuery. It’s an application that reside on the CRM server and wait for emails from standard mail client or smartphones. When the MailQuery receives a mail it replies whit the content of the search also via mail to the authorized sender address.
In this way the customer doesn’t have to open the firewall or dmz the system, and he can also query it by mail when on the road. The system can in the same way add activities to the CRM if he receives a reply mail for feedback purposes.
More information and test available at our site http://www.vtiger.it/index.php?option=com_content&view=article&id=207
