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Webmails being rechecked - Vtiger CRM Blog - Latest CRM Topics, Tips, Insights and Updates
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Home » Webmails being rechecked

Webmails being rechecked

Last Updated: March 14, 2007

Posted: March 14, 2007

I am getting the webmails module re-validated. I am not yet satisfied with it. There are tons of permutations that can be tested upon and I want a majority of them to be working well. The experience is what counts and webmails is a very frequently used part of the product.

Yours truly had coded it along with a great amount of help from mmbrich. Now, I am fixing the bugs in it and I discover that it is like the Amazon forests – the deeper you go, the deeper it gets!

Never mind the depth, the point is that there are lots of loopholes in it and I want to cover all of them. Please note that it is not important to have a full-scale email client into the product – what we need to be concerned of are the features that make sense wrt a CRM product.

There is no need to have a full-scale Email Client like Zimbra or Squirrelmail inside vtiger. That will be a tremendously sad thing to do.

CRM should be the focus, not the Email Client. Both should work well together. The focus/depth should be in the CRM features and not in the Email Client features. It defeats the very purpose of the product as the focus changes. What will become immortal is the experience of using the CRM product seamlessly with the email client in the product and that is what I am searching for- that elusive combo!

I am pretty much certain that if we test the webmail client with multi-language characters, there might be some awkward results. Please check it out with your languages and let me know. This will help me fix those issues as well.