Effectivity of the CRM tool lies in how it is being put to use.If the enterprise is able to make the most of it,they can very well manage the customers and see the results on hand.
Here, Customers are the center point and everything revolves around making him happier, offering him all the required material and information so that he remains satisfied and loyal, without hopping to another vendor or service provider.
Enterprises look out for an all-in-one tool, which is easy to deploy, which can wrap in marketing, sales,support and inventory functions whole heartedly, and ofcourse, cost-effective in its real sense.
We are happy that more and more small and medium enterprise people are approaching us, and they are able to make vtiger a best fit for their CRM functions.All the more, if anyone has success stories to tell us, you are most welcome! We will be excited to publish it on the site and have it there for the community.
Let me know if you have more suggestions too.
Good Day!
nithya@vtiger.com
