{"id":7708,"date":"2019-03-10T22:44:47","date_gmt":"2019-03-11T05:44:47","guid":{"rendered":"https:\/\/www.vtiger.com\/blog\/?p=7708"},"modified":"2019-03-10T22:44:47","modified_gmt":"2019-03-11T05:44:47","slug":"how-do-you-know-its-time-to-buy-a-crm","status":"publish","type":"post","link":"https:\/\/two.vtiger.com\/blog\/how-do-you-know-its-time-to-buy-a-crm\/","title":{"rendered":"How do you know it&#8217;s time to buy a CRM"},"content":{"rendered":"<p>In today&#8217;s hyper-competitive world, every touchpoint with a prospect and customer is important. As buyers, we are all impatient, and expect quick responses and well informed answers, and demand the best service. As sellers of products and services, we understand that success of our Marketing, Sales and Customer Service teams depends largely on their ability to say the right information at the right time. In this landscape, it is not surprising that businesses are feeling the need for a better way to manage customer interactions.<\/p>\n<p>When you\u2019re a small business having a dozen of customers and a few inquiries a day, you can turn to spreadsheets to manage your customer data. However, as your business grows, managing and sharing customer information on spreadsheets become hard. Accidental data modification, lack of sales automation, poor reporting capabilities, inability to integrate with 3rd party applications could quickly turn into a nightmare for your sales, support and marketing teams. And hard business realities such as slipped deals, piling support requests, or negative customer feedback prompt you to go hunt for a CRM system.<\/p>\n<div style=\"width:700px;height: 90px;border-radius: 10px; background-color:#df6f32; padding:10px; align:center; link:#0065FF;\">\n<p style=\"text-align:left; color:white;\">Choosing the right CRM that\u2019s best suited to your business is hard. This is why we created a comprehensive CRM buyer&#8217;s guide. Download the guide today to understand the nitty gritty of CRM evaluation and selection process.<\/p>\n<p><center><br \/>\n<a href=\"http:\/\/bit.ly\/2UwjEVk\"><button type=\"button\" style=\"background: #4caf50;color:#ffffff;padding: 8px 12px;border: 1px solid #4caf50;border-radius: 4px;\">Download now!<\/button><\/a><\/center><br \/>\n<\/center>\n   <\/div>\n<p>Here are 9 signs that indicate you need a CRM now:<\/p>\n<ol>\n<li>Poor understanding of the customer: Your customer data is spread across multiple spreadsheets and software. And as a result you don\u2019t have one view of your customer.<\/li>\n<li>You don\u2019t know from where your best quality leads are coming from: You\u2019re unable to track your lead source for identifying profitable marketing channels.<\/li>\n<li>You&#8217;re not as productive as you want to be: You spend most of your time on updating spreadsheets, searching for customer information, and shuttling emails to share deal related information. <\/li>\n<li>Constant account\/territory clashes: Your team members don\u2019t know who\u2019s working on which account and as a result 2 or more salespeople end up reaching out to the same prospect. <\/li>\n<li>Opportunities are slipping through the cracks: You can\u2019t efficiently assign opportunities to sales reps or set alerts and follow-up reminders.<\/li>\n<li>Your customer queries are piling up: Your customer support team does not have complete customer information to resolve queries quickly.<\/li>\n<li>You\u2019re unable to track your sales activities: You\u2019re unaware of how many sales calls are made every day, how many customer emails are answered, or how many marketing emails are sent. <\/li>\n<li>Your customers express dissatisfaction or leave your business: Your customers are increasingly complaining about the delay in case resolution or being bounced from one department to another. <\/li>\n<li>You\u2019re making ill-informed business decisions: You&#8217;re having trouble analyzing and leveraging data. You don\u2019t have insights into your business process. And you\u2019re unable to spot threats.<\/li>\n<\/ol>\n<p>A well-implemented CRM system centralizes your customer related data, giving your customer-facing teams &#8211; marketing, sales and support &#8211; a complete and aligned understanding of your customers and their needs. As a result, it helps them make better decisions about how to strengthen customer relationships and serve customers better.<\/p>\n<p><a href=\"http:\/\/bit.ly\/2HnO7RO\">Vtiger CRM<\/a> is everything you need to organize and track your prospect and customer data in one place. Start your 14 days <a href=\"http:\/\/bit.ly\/2JeteuK\">free trial<\/a> or talk to our CRM expert at +1 877-784-9277 or +91 9742255889 to understand how CRM helps you run your business better.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In today&#8217;s hyper-competitive world, every touchpoint with a prospect and customer is important. As buyers, we are all impatient, and expect quick responses and well informed answers, and demand the best service. As sellers of products and services, we understand that success of our Marketing, Sales and Customer Service teams depends largely on their ability&hellip;&nbsp;<a href=\"https:\/\/two.vtiger.com\/blog\/how-do-you-know-its-time-to-buy-a-crm\/\" class=\"\" rel=\"bookmark\">.<span class=\"screen-reader-text\">How do you know it&#8217;s time to buy a CRM<\/span><\/a><\/p>\n","protected":false},"author":29,"featured_media":7710,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_eb_attr":"","neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","neve_meta_reading_time":"","_themeisle_gutenberg_block_has_review":false,"_ti_tpc_template_sync":false,"_ti_tpc_template_id":"","footnotes":""},"categories":[3],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How do you know it&#039;s time to buy a CRM - Vtiger CRM Blog - Latest CRM Topics, Tips, Insights and Updates<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/two.vtiger.com\/blog\/how-do-you-know-its-time-to-buy-a-crm\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How do you know it&#039;s time to buy a CRM - Vtiger CRM Blog - Latest CRM Topics, Tips, Insights and Updates\" \/>\n<meta property=\"og:description\" content=\"In today&#8217;s hyper-competitive world, every touchpoint with a prospect and customer is important. As buyers, we are all impatient, and expect quick responses and well informed answers, and demand the best service. As sellers of products and services, we understand that success of our Marketing, Sales and Customer Service teams depends largely on their ability&hellip;&nbsp;.How do you know it&#8217;s time to buy a CRM\" \/>\n<meta property=\"og:url\" content=\"https:\/\/two.vtiger.com\/blog\/how-do-you-know-its-time-to-buy-a-crm\/\" \/>\n<meta property=\"og:site_name\" content=\"Vtiger CRM Blog - Latest CRM Topics, Tips, Insights and Updates\" \/>\n<meta property=\"og:image\" content=\"https:\/\/two.vtiger.com\/blog\/wp-content\/uploads\/2019\/03\/Mar8-buy-CRM-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2400\" \/>\n\t<meta property=\"og:image:height\" content=\"900\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Shree Krupa K\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How do you know it's time to buy a CRM - Vtiger CRM Blog - Latest CRM Topics, Tips, Insights and Updates","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/two.vtiger.com\/blog\/how-do-you-know-its-time-to-buy-a-crm\/","og_locale":"en_US","og_type":"article","og_title":"How do you know it's time to buy a CRM - Vtiger CRM Blog - Latest CRM Topics, Tips, Insights and Updates","og_description":"In today&#8217;s hyper-competitive world, every touchpoint with a prospect and customer is important. As buyers, we are all impatient, and expect quick responses and well informed answers, and demand the best service. 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