{"id":5468,"date":"2016-12-12T19:39:43","date_gmt":"2016-12-13T03:39:43","guid":{"rendered":"https:\/\/www.vtiger.com\/blog\/?p=5468"},"modified":"2016-12-12T19:39:43","modified_gmt":"2016-12-13T03:39:43","slug":"a-quick-guide-for-email-whitelisting-instructions","status":"publish","type":"post","link":"https:\/\/two.vtiger.com\/blog\/a-quick-guide-for-email-whitelisting-instructions\/","title":{"rendered":"The ultimate white listing instruction guide to keep you out of spam filter"},"content":{"rendered":"<p>\nThese days, more people use email filters than ever keep unwanted and unfamiliar messages out of their inboxes, leaving marketers rightly worried that their emails are instead going straight to spam folders. In many cases, it&#8217;s now happening automatically, without recipients touching a button. Gmail, for example, filters opt-in marketing emails and newsletters into Promotions and Update tabs, while Yahoo allows users to create multiple inboxes to differentiate emails coming from contacts and from everybody else. So how do marketers ensure that their emails are successfully reaching their intended audience?\n<\/p>\n<p>By getting whitelisted!<\/p>\n<p>\nWhitelisting is a simple one time task that your email subscribers have to do to guarantee that they&#8217;ll receive your emails when you send them. When your subscribers whitelist you, they are telling Internet Service Providers (ISP) and spam filters that they trust you as a safe sender and no email from you should go to the junk folder.\n<\/p>\n<div style=\"width:800px;height: 30px;border-radius: 6px;background-color: #FDC5A4;border: 1px solid #dddddd;\">\n   <center>  <strong><\/p>\n<p>Recommended reading: <a href=\"https:\/\/www.vtiger.com\/blog\/a-quick-guide-to-email-marketing\/\">A quick guide to email marketing<\/a><\/p>\n<p><\/strong> <\/center>\n   <\/div>\n<p>\nTo get them to whitelist you, whenever you email your subscribers, include a sentence in the pre-header or footer that prompts them to whitelist your emails if they haven&#8217;t already. Perhaps you could have a sentence like &#8211; &#8220;Whitelist us to ensure you don&#8217;t miss an email&#8221; &#8211; that redirects them to the instructions page on how to go about whitelisting for different email clients and service provider.\n<\/p>\n<p>\nDon\u2019t have an whitelisting instructions page? Don\u2019t worry! We have created it for you below. Feel free to redirect your subscribers here to let them know how they can whitelist your emails.\n<\/p>\n<p>Note: To mark emails from any sender as safe, if the email is already in the Spam\/Junk folder, you have to first move it to Inbox<\/p>\n<p>Email Service Provider<\/p>\n<ul>\n<li><a href = \"#Gmail\">Gmail<\/a><\/li>\n<li><a href = \"#Yahoo\">Yahoo! Mail<\/a><\/li>\n<li><a href = \"#Hotmail\">Outlook.com (Formerly Hotmail)<\/a><\/li>\n<\/ul>\n<p>Email Clients<\/p>\n<ul>\n<li><a href = \"#Outlook\">Outlook &#8211; desktop client<a><\/li>\n<li><a href = \"#MacMail\">MacMail<\/a><\/li>\n<li><a href = \"#AOL\">AOL<\/a><\/li>\n<li><a href = \"#Comcast\">Comcast<\/a><\/li>\n<li><a href = \"#Thunderbird\">Mozilla Thunderbird<\/a><\/li>\n<li><a href = \"#Cox.net\">Cox.net Email<\/a><\/li>\n<li><a href = \"#Earthlink\">EarthLink<\/a><\/li>\n<li><a href = \"#Entourage\">Entourage<\/a><\/li>\n<li><a href = \"#Windstream\">Windstream<\/a><\/li>\n<li><a href = \"#MSN\">MSN<\/a><\/li>\n<\/ul>\n<p>Security Software:<\/p>\n<ul>\n<li><a href = \"#McAfee\">McAfee<\/a><\/li>\n<li><a href = \"#Norton\">Norton<\/a><\/li>\n<\/ul>\n<h2 id=\"Gmail\">Gmail:<\/h2>\n<p><img decoding=\"async\" src=\"https:\/\/files.vtiger.com\/static\/BlogImages\/Gmail_Whitelisting.png\" width=\"700\" alt=\"Whitelisting On Gmail\" class=\"aligncenter\" \/><\/p>\n<p>To whitelist a sender in Gmail, first open any email sent by that particular sender. Hover on the sender&#8217;s name and you will see a pop-up. In the pop-up, click on &#8220;Add to Contacts&#8221;. The sender&#8217;s contact address will be added to your address book\/contacts list.\n<\/p>\n<h2 id=\"Yahoo\">Yahoo! mail:<\/h2>\n<ul>\n<li>Once you&#8217;ve logged-in into your Yohoo! mail, hover on the <strong>gear icon<\/strong> in the upper right corner.<\/li>\n<li>Click on <strong>Settings<\/strong><\/li>\n<li>In the <strong>Settings page<\/strong>, select <strong>Filters<\/strong> from the left menu<\/li>\n<li>Click on <strong>Add<\/strong> to add a new filter.<\/li>\n<p><img decoding=\"async\" src=\"https:\/\/files.vtiger.com\/static\/BlogImages\/Yahoo_WhiteListing1.png\" width=\"600\" alt=\"Whitelisting On Yahoo! mail\" class=\"aligncenter\" \/><\/p>\n<li> Give a name for your filter in the <strong>Filter name<\/strong> field.<\/li>\n<li>Select the condition on which you want to whitelist emails<\/li>\n<li>Once the conditions are set, for <strong>Then move the messages to this folder<\/strong>, select <strong>Inbox<\/strong> from the dropdown.<\/li>\n<li>Click on <strong>Save<\/strong> to save the filter.<\/li>\n<p><img decoding=\"async\" src=\"https:\/\/files.vtiger.com\/static\/BlogImages\/Yahoo_Whitelisting_2.png\" width=\"600\" alt=\"Yahoo! mail\" class=\"aligncenter\" \/>\n<\/ul>\n<h2 id=\"Hotmail\">Outlook.com (Formerly Hotmail)<\/h2>\n<p> In Outlook.com(Microsoft\u2019s email service), to ensure emails from a specific sender are not sent to your Junk Email folder follow the following steps:<\/p>\n<ul>\n<li>Click on the <strong>Gear<\/strong> icon in the top right corner<\/li>\n<li>Click on <strong>Options<\/strong><\/li>\n<p><img decoding=\"async\" src=\"https:\/\/files.vtiger.com\/static\/BlogImages\/Hotmail_WL_1.png\" width=\"200\" alt=\"Whitelisting On Hot Mail\" class=\"aligncenter\" \/><\/p>\n<li> In the left menu, under <strong>Mail<\/strong> select <strong>Junk email<\/strong> and click on <strong>Safe Sender<\/strong> <\/li>\n<p><img decoding=\"async\" src=\"https:\/\/files.vtiger.com\/static\/BlogImages\/HotMail_WL_2.png\" width=\"700\" alt=\"Whitelisting On Hot mail\" class=\"aligncenter\" \/><\/p>\n<li> In the tab that appears on your right, click on the <strong>+<\/strong> sign to add the email address you want to whitelist and <strong>Save<\/strong><\/li>\n<\/ul>\n<h2 id=\"Outlook\"> Outlook &#8211; Desktop client <\/h2>\n<p> Once you&#8217;ve logged in into your Outlook desktop client, to whitelist an email, do one of the following:<\/p>\n<p> Option 1:<\/p>\n<ul>\n<li> Right Click on the email you want to mark safe <\/li>\n<li> Click on <strong>Junk <\/strong> and select <strong>Never Block Sender<\/strong> or <strong>Never Block Sender&#8217;s Domain<\/strong> or <strong>Never block this Group or Mailing List<\/strong> as needed.<br \/>\n<img decoding=\"async\" src=\"https:\/\/files.vtiger.com\/static\/BlogImages\/Outlook_WL_1.png\" width=\"500\" alt=\"Whitelisting On Outlook\" class=\"aligncenter\" \/>\n<\/ul>\n<p>Option 2:<\/p>\n<ul>\n<li> Right Click on the email you want to mark safe <\/li>\n<li> Click on <strong>Junk <\/strong> and select <strong>Junk E-mail options<\/strong> <\/li>\n<p><img decoding=\"async\" src=\"https:\/\/files.vtiger.com\/static\/BlogImages\/Outlook_WL_2.png\" width=\"500\" alt=\"Whitelisting On Outlook\" class=\"aligncenter\" \/><\/p>\n<li> In the pop-up box, click on <strong>Safe Senders<\/strong> <\/li>\n<li> Click on <strong>Add<\/strong> <\/li>\n<p><img decoding=\"async\" src=\"https:\/\/files.vtiger.com\/static\/BlogImages\/Outlook_WL_3.png\" width=\"330\" alt=\"Whitelisting On Outlook\" class=\"aligncenter\" \/><\/p>\n<li> After adding the address or domain you want to mark safe, click on OK<\/li>\n<p><img decoding=\"async\" src=\"https:\/\/files.vtiger.com\/static\/BlogImages\/Outlook_WL_4.png\" width=\"325\" alt=\"Whitelisting On Outlook\" class=\"aligncenter\" \/>\n<\/ul>\n<h2 style=\"clear:both;\" id=\"MacMail\">MacMail:<\/h2>\n<ul>\n<li> Click on <strong>Mail<\/strong> and select <strong>Preferences<\/strong> from the top menu.<\/li>\n<p><img decoding=\"async\" src=\"https:\/\/files.vtiger.com\/static\/BlogImages\/Macmail_WL_1.png\" width=\"500\" alt=\"Whitelisting On MacMail\" class=\"aligncenter\" \/><\/p>\n<li> Click on <strong>Rules<\/strong> and click on <strong>Add Rule<\/strong>.<\/li>\n<p><img decoding=\"async\" src=\"https:\/\/files.vtiger.com\/static\/BlogImages\/Macmail_WL_2.png\" width=\"500\" alt=\"Whitelisting On MacMail\" class=\"aligncenter\" \/><\/p>\n<li> Give a name to your rule in the <strong>Description<\/strong> field. <\/li>\n<li> In <strong>If any of the following conditions are met<\/strong> section, select <strong>From<\/strong> and <strong>Contains<\/strong>.\n<li> In the empty field next to <strong>Contains<\/strong> enter the email address or domain you wish to whitelist.<\/li>\n<li>Next in <strong>Perform the following section<\/strong>, select <strong>Move Message <\/strong>and <strong>Inbox<\/strong>.<\/li>\n<li>Click \u201cOk\u201d to save the rule.<\/li>\n<p><img decoding=\"async\" src=\"https:\/\/files.vtiger.com\/static\/BlogImages\/Macmail_WL_3.png\" width=\"500\" alt=\"Whitelisting On MacMail\" class=\"aligncenter\" \/>\n<\/ul>\n<h2 id=\"AOL\">AOL<\/h2>\n<h3>WebMail<\/h3>\n<ul>\n<li>Open the email and click on the sender&#8217;s name and email address.<\/li>\n<li>In the pop-up, click <strong>Add to Address Book<\/strong><\/li>\n<li>Enter any additional information.<\/li>\n<li>Click Save.<\/li>\n<\/ul>\n<h3>AOL (version 9.0 or higher)<\/h3>\n<ul>\n<li>Copy the <strong>from<\/strong> address of the sender you want to whitelist<\/li>\n<li>Click on <strong>Add<\/strong> in the pop-up.<\/li>\n<li>In the <strong>Other<\/strong> email field, paste the copied address.<\/li>\n<li>Check the checkbox to mark the newly added address as the <strong>Primary email address<\/strong><\/li>\n<li><strong>Save<\/strong><\/li>\n<\/ul>\n<h2 id=\"Comcast\">Comcast SmartZone<\/h2>\n<ul>\n<li>Click on <strong>Address Book<\/strong>.<\/li>\n<li>Click on <strong>New<\/strong> and select <strong>New Contact<\/strong>.<\/li>\n<li>Add the email address you want to mark safe<\/li>\n<li><strong>Save<\/strong>.<\/li>\n<\/ul>\n<h2 id=\"Thunderbird\">Mozilla Thunderbird<\/h2>\n<ul>\n<li>Click <strong>Address Book<\/strong>.<\/li>\n<li>Check if the <strong>Personal Address Book<\/strong> is highlighted. If it&#8217;s not then make sure it is highlighted<\/li>\n<li>Click <strong>New Card<\/strong>.<\/li>\n<li>Under the Contact tab in the new window, copy your contact&#8217;s email address and paste it into the Email dialog box.<\/li>\n<li>Click OK.<\/li>\n<\/ul>\n<h2 id=\"Cox.net\">Cox.net Email<\/h2>\n<ul>\n<li>In the <strong>WebMail Inbox<\/strong> window, click on <strong>Preferences<\/strong>.<\/li>\n<li>Under <strong>General Email Preferences<\/strong>, click on <strong>Blocked Senders<\/strong>.<\/li>\n<li>Type in the sender or domain you wish to allow in the <strong>Exceptions List<\/strong>.<\/li>\n<li>Click on <strong>Add<\/strong>.<\/li>\n<li><strong>Save<\/strong>.<\/li>\n<\/ul>\n<h2 id=\"Earthlink\"> EarthLink <\/h2>\n<ul>\n<li>Open the <strong>Address Book<\/strong>.<\/li>\n<li>Click <strong>Add<\/strong>.<\/li>\n<li>Enter your contact&#8217;s domain.<\/li>\n<li><strong>Save<\/strong>.<\/li>\n<\/ul>\n<h2 id=\"Entourage\">Entourage<\/h2>\n<ul>\n<li>Open the email you want to whitelist<\/li>\n<li>Right-click the sender&#8217;s email address.<\/li>\n<li>Select <strong>Add to Address Book<\/strong> in the short-cut menu.<\/li>\n<li>Verify the sender&#8217;s contact details.<\/li>\n<li>Click on <strong>Save<\/strong>.<\/li>\n<\/ul>\n<h2 id=\"Windstream\">Windstream<\/h2>\n<ul>\n<li>Click the <strong>Settings tab<\/strong>.<\/li>\n<li>Click <strong>Messages<\/strong>.<\/li>\n<li>Click <strong>Allow and Block Messages<\/strong>.<\/li>\n<li>Select <strong>Advanced Block Senders<\/strong>.<\/li>\n<li>In the<strong> Allowed Senders and Domains<\/strong> field type the senders and domains you want to allow.<\/li>\n<li>Click OK.<\/li>\n<\/ul>\n<h2 id=\"MSN\">MSN<\/h2>\n<ul>\n<li>Select Settings: Email | Junk e-mail.<\/li>\n<li>From the E-mail settings screen, select <strong>Junk E-mail Guard<\/strong>.<\/li>\n<li>Select <strong>Safe List<\/strong>.<\/li>\n<li>Enter the email address you want to mark safe.<\/li>\n<li>Select <strong>Add<\/strong>.<\/li>\n<\/ul>\n<h2 id=\"McAfee\">McAfee<\/h2>\n<ul>\n<li>Click the <strong>Allow\/Deny<\/strong> menu option in the <strong>Control<\/strong>Console<\/li>\n<li>Enter the recipient&#8217;s email address in the <strong>Add Entry<\/strong> field in the <strong>Allow List<\/strong>.<\/li>\n<li>You can also add a contact&#8217;s domain (e.g. whatever comes after the @ symbol) to allow anyone from that company.<\/li>\n<li>Click on <strong>Save<\/strong>.<\/li>\n<\/ul>\n<h2 id=\"Norton\">Norton AntiSpam<\/h2>\n<ul>\n<li>Start Norton AntiSpam, select Status &#038; Settings tab.<\/li>\n<li>Select AntiSpam.<\/li>\n<li>From the bottom-right of the screen, select <strong>Configure<\/strong>.<\/li>\n<li>Int he list of tabs select <strong>Allowed List<\/strong> tab &#8211; second tab.<\/li>\n<li>Select <strong>Add<\/strong>.<\/li>\n<li>Enter the email address you want to whitelist in the Email address box.<\/li>\n<li>Select OK.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>These days, more people use email filters than ever keep unwanted and unfamiliar messages out of their inboxes, leaving marketers rightly worried that their emails are instead going straight to spam folders. In many cases, it&#8217;s now happening automatically, without recipients touching a button. Gmail, for example, filters opt-in marketing emails and newsletters into Promotions&hellip;&nbsp;<a href=\"https:\/\/two.vtiger.com\/blog\/a-quick-guide-for-email-whitelisting-instructions\/\" class=\"\" rel=\"bookmark\">.<span class=\"screen-reader-text\">The ultimate white listing instruction guide to keep you out of spam filter<\/span><\/a><\/p>\n","protected":false},"author":29,"featured_media":5553,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_eb_attr":"","neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","neve_meta_reading_time":"","_themeisle_gutenberg_block_has_review":false,"_ti_tpc_template_sync":false,"_ti_tpc_template_id":"","footnotes":""},"categories":[3],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The ultimate white listing instruction guide to keep you out of spam filter - Vtiger CRM Blog - Latest CRM Topics, Tips, Insights and Updates<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/two.vtiger.com\/blog\/a-quick-guide-for-email-whitelisting-instructions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The ultimate white listing instruction guide to keep you out of spam filter - Vtiger CRM Blog - Latest CRM Topics, Tips, Insights and Updates\" \/>\n<meta property=\"og:description\" content=\"These days, more people use email filters than ever keep unwanted and unfamiliar messages out of their inboxes, leaving marketers rightly worried that their emails are instead going straight to spam folders. In many cases, it&#8217;s now happening automatically, without recipients touching a button. 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Gmail, for example, filters opt-in marketing emails and newsletters into Promotions&hellip;&nbsp;.The ultimate white listing instruction guide to keep you out of spam filter","og_url":"https:\/\/two.vtiger.com\/blog\/a-quick-guide-for-email-whitelisting-instructions\/","og_site_name":"Vtiger CRM Blog - Latest CRM Topics, Tips, Insights and Updates","og_image":[{"width":798,"height":300,"url":"https:\/\/two.vtiger.com\/blog\/wp-content\/uploads\/2016\/12\/How-to-whitelist-an-email-1.png","type":"image\/png"}],"author":"Shree Krupa K","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/two.vtiger.com\/blog\/a-quick-guide-for-email-whitelisting-instructions\/#article","isPartOf":{"@id":"https:\/\/two.vtiger.com\/blog\/a-quick-guide-for-email-whitelisting-instructions\/"},"author":{"name":"Shree Krupa K","@id":"https:\/\/two.vtiger.com\/blog\/#\/schema\/person\/64f2d2251c4434e5ee72213f107edce6"},"headline":"The ultimate white listing instruction guide to keep you out of spam filter","dateModified":"2016-12-13T03:39:43+00:00","mainEntityOfPage":{"@id":"https:\/\/two.vtiger.com\/blog\/a-quick-guide-for-email-whitelisting-instructions\/"},"wordCount":1106,"commentCount":0,"publisher":{"@id":"https:\/\/two.vtiger.com\/blog\/#organization"},"articleSection":["All"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/two.vtiger.com\/blog\/a-quick-guide-for-email-whitelisting-instructions\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/two.vtiger.com\/blog\/a-quick-guide-for-email-whitelisting-instructions\/","url":"https:\/\/two.vtiger.com\/blog\/a-quick-guide-for-email-whitelisting-instructions\/","name":"The ultimate white listing instruction guide to keep you out of spam filter - 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